Customer Reviews :
This review is from: Toshiba 55WX800U 55-Inch 1080p 240 Hz Cinema Series 3D LED TV, Black (Electronics)
i researched these types of sets for months for the family. surprisingly there were hardly any reviews on the 55wx800u - none on cnet or other major review sites. since my family loves toshiba products (3 generations of toshiba buying family members) we decided to take the plunge on this tv. reasonably priced with a whole host of settings to customize your tv's picture, if you like to tweak. if not, you can choose from some nice presets. overall, the color is vibrant, the set is very attractive - elegant, professional but not overly done like some other sets. prior to this tv, we had the panasonic s2 42" plasma tv (which replaced a 53" toshiba projection television)in the family room,as i wanted to try a plasma set and toshiba doesn't make plasmas. happy with the panay, we were torn to either get the panasonic 54vt 3dtv or this set. pricing was similar - but internet was not built into the panay. the plasma consumes much more power than this set. also, the 3d glasses that come with the toshiba are much more comfortable than the ones that came with the panay. so without reviews and based solely on my family's experience with toshiba, we bought this tv. we are extremely happy and i believe all the talk about blooming, clouding, flashlighting that comes with an edge lit set like this one is either overdone or toshiba has done an excellent job overcoming these issues. some quick things to note, connection to the wireless internet went smoothly and the widgets are very cool. there is a system update that takes about 5 mins - so make sure you update your system. also, when attaching the standing to the tv, it states slide and lock...it's a bit confusing and customer service wasn't very helpful - just slide flat so that the two tabs on the stand slide into the two openings on the back of the tv - so you don't have to press down to lock in something the toshiba customer service (who apparently never put one of these things together) suggested. anyway, i wanted to put a real review up here since this is so lacking. if you have questions, ask. also, i will update in a couple months as to reliability. oh, lastly, don't buy from JR.com - their policy states that they have to open the package and add some "protective materials"- well - that set arrived broken. i refused the package and reordered through amazon.com and they sent the package "factory sealed" and it was fine.
Great TV, Great Price, but Caveat Emptor!,
By
D0ughB0y (Jersey Shore) - See all my reviews
This review is from: Toshiba 55WX800U 55-Inch 1080p 240 Hz Cinema Series 3D LED TV, Black (Electronics)
Cliff's notes version: The first delivery team was well below expected. The first TV was defective (stuck column of pixels). Clouding was really REALLY terrible. TV was swapped for a new one. Second delivery team was good, although the admin/router that initially called me to schedule delivery was rude and obnoxious. Second TV in perfect condition. Very minimal clouding.
The detailed version:
The estimated Delivery Date was a Thursday. I didn't receive any communication until after that had gone. I wanted the TV delivered on Saturday, but last minute they changed an forced it to be Monday. They came in, filthied up my new wood floors, put the TV down (screen side down even though I protested) on my couch to install the base, were below par and very quick to 'get to the next delivery'. I refused to sign anything about the product until I plugged it in, checked it out, etc. (so much for the required 'white glove service'). The TV was defective, but they refused to take it back because the TV was already opened and they said I'd have to call amazon and deal with the problem with them.
The TV I rec'd had an entire column of pixels 'stuck' bright yellow about 3" from the left edge of the TV. I tried everything (including all of the various tests, processes, and suggestions I found online to 'unstick' them with no results. While I was waiting for the new TV (see next paragraph), I also had the unfortunate displeasure of experiencing some of the worst clouding I've seen on a TV. Still, I crossed my fingers and went for a swap for a new TV.
I called Amazon, got a swap order and it was shipped out for 2 day delivery. Very nice. The next day I got a call from the rude/PITA routing person of the new delivery company about how it was a delivery, not a swap, but she wanted me to go back and take care of it. I had the communications with Amazon already and told her I wanted to be CC'd on her communication with Amazon. After some 'tense' discussion where I explained that I wouldn't accept delivery if they weren't taking the old one; she relented and actually CC'd me.
The new delivery team came and were very careful with my home, my TV, and were polite and friendly. They set up the TV and went through the basics of operation. They waited for 5 minutes while I got everything set up, turned on, and verified all of the functionality was good.
I've been using the new TV for about a week and I've got everything tweaked and tuned the way I like it. I'm very happy with the TV. The picture is nice, clear. There is still some clouding on very dark screens when I have all of the lights off in the house, but it is very minimal and can't be noticed during 99% of the TV watching.
From my experience (with myself and two of my friends having very similar problems on the initial delivery and two of us needing to return the first TV we got), there does seem to be a product quality issue from device to device. If you get a good one, you're good to go.
No perfect but overall... a damn fine television!,
By
This review is from: Toshiba 46WX800U 46-Inch 1080p 240 Hz Cinema Series 3D LED TV, Black (Electronics)
For the record I will state that I am a long time Toshiba tv buyer. I have reviewed the last two lcd models that I have owned. I just got this today and have really just started messing around with it. APPEARANCE: This is one sexy television. The frame blends into the tv under a single pane of glass. Thin, thin, thin! It is up there with the Samsungs as far as looks are concerned. Even the stand looks awesome. On the negative side... the glass is very shiny and shows every reflection that it can find! The crystal clear coat that is supposed to diffuse these reflections must not have been applied here. I have noticed that just about everyone but Vizio is going to shiny screens... it's a shame!
SOUND: Surprisingly strong! My last Toshiba had horrible out of the box sound that really needed tweaking to sound good. Not this one... I am not claiming that it is home theater quality but it's clear and has some depth to it. Good job Toshiba.
PICTURE: This is really what it's all about and the tv does not disappoint. SD picture quality is as good as any display that I have seen. HD picture quality is easily as good as the Samsungs and better than Sony, LG etc. Even the out of the box picture mode, movie 2, is awesome. I used full calibration settings and I think movie 2 is just as good. Colors are rich and really pop and images are clear and smooth. You definitely want to set stabilization to standard! On to the negatives... black is not anywhere near as dark as my last Toshiba. I will say that that last lcd was as good as any plasma that I have seen! The blacks are surely not the worst but also not the best. I will have to see what I think of this when I watch more movies. Next... the dreaded clouding issue. The clouds are there! I have not yet been able to see them when there is actually something on the tv. When watching a letterbox film there was only flashlighting in one corner as opposed to the two on my last set. I plan to attach usb fans to the back of the tv to get rid of this but I haven't gotten them yet. I will update on how they work. So far I must say that the clouding issue seems not to be that bad on my tv. I have not tested 3D as I could care less about it.
CONCLUSION: Overall I have to say that this tv at Amazon's price with free shipping is the best value on the market. This is a great tv with a few flaws but I could not be happier so far. If anything changes I will update the review but as of now I would recommend this set to anyone who cannot afford to spend hundreds or even a thousand more and still wants a top notch set!
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